{"id":230,"date":"2020-04-05T09:40:30","date_gmt":"2020-04-05T09:40:30","guid":{"rendered":"https:\/\/madeinyou.crm.habber.com\/?p=230"},"modified":"2020-06-04T09:21:11","modified_gmt":"2020-06-04T09:21:11","slug":"transormacion-digital-de-segurcaixa-adeslas","status":"publish","type":"post","link":"https:\/\/madeinyou.crm.habber.com\/pt\/transormacion-digital-de-segurcaixa-adeslas\/","title":{"rendered":"A transforma\u00e7\u00e3o digital da SegurCaixa Adeslas"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][vc_column_text]<\/p>\n<h3 class=\"person\"><span class=\"person-name\">Celso Fern\u00e1ndez\u00a0<\/span> <span class=\"person-role\">Director<br \/>\nMulti-Risk&amp;Liabilities and Digital Service Operations<\/span><\/h3>\n<p>&nbsp;<\/p>\n<div class=\"video-responsive\"><iframe src=\"https:\/\/www.youtube.com\/embed\/P_eBEQHJd3c\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/div>\n<p>As <strong>organiza\u00e7\u00f5es que realmente conseguem a transforma\u00e7\u00e3o digital<\/strong> s\u00e3o aquelas que optimizaram os seus processos para proporcionar a m\u00e1xima satisfa\u00e7\u00e3o aos clientes e colaboradores, tal como a <strong>SegurCaixa Adeslas<\/strong> fez com o seu projecto estrat\u00e9gico de transforma\u00e7\u00e3o baseado nas tecnologias <strong>IBM Smarter Process<\/strong> e <strong>Middleware<\/strong>. Esta iniciativa da seguradora, em que a Habber Tec colaborou, come\u00e7ou com um piloto na \u00e1rea dos sinistros e foi alargada a diferentes departamentos, a gest\u00e3o de processos foi alterada, <strong>colocando a experi\u00eancia do cliente no centro desta digitaliza\u00e7\u00e3o<\/strong>. Ou\u00e7a como o fizeram e as vantagens pela voz dos seus protagonistas.<br \/>\n[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][vc_column_text] Celso Fern\u00e1ndez\u00a0 Director Multi-Risk&amp;Liabilities and Digital Service Operations &nbsp; \ufeff As organiza\u00e7\u00f5es que realmente conseguem a transforma\u00e7\u00e3o digital s\u00e3o aquelas que optimizaram os seus processos para proporcionar a m\u00e1xima satisfa\u00e7\u00e3o aos clientes e colaboradores, tal como a&#8230;<\/p>\n","protected":false},"author":1,"featured_media":247,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"wf_post_folders":[51],"class_list":["post-230","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casos"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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