{"id":659,"date":"2019-04-17T15:21:26","date_gmt":"2019-04-17T15:21:26","guid":{"rendered":"https:\/\/madeinyou.crm.habber.com\/?p=659"},"modified":"2020-06-04T08:20:11","modified_gmt":"2020-06-04T08:20:11","slug":"melhore-sua-experiencia-com-o-cliente-com-automacao-inteligente","status":"publish","type":"post","link":"https:\/\/madeinyou.crm.habber.com\/pt\/melhore-sua-experiencia-com-o-cliente-com-automacao-inteligente\/","title":{"rendered":"Melhore sua experi\u00eancia com o cliente com automa\u00e7\u00e3o inteligente"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][vc_column_text]<br \/>\nFoi nos dias 14 e 15 de Novembro que a <a href=\"https:\/\/www.callcentermagazine.net\/contact-centers\/global-contact-center-2018-reune-200-participantes\/\">CALL CENTER MAGAZINE<\/a> e a IFE by Abilways realizaram mais um Global Contact Center.\u00a0Na edi\u00e7\u00e3o deste ano, estiveram reunidos cerca de 200 profissionais e 80 empresas diferentes para debater o futuro da rela\u00e7\u00e3o com o cliente.<\/p>\n<p>A Habber Tec marcou presen\u00e7a na 20\u00aa edi\u00e7\u00e3o, com a apresenta\u00e7\u00e3o de uma solu\u00e7\u00e3o altamente inovadora, capaz de revolucionar a ind\u00fastria dos Contact Centers.<\/p>\n<p>Trata-se de uma solu\u00e7\u00e3o transversal a todo o modus operandi do contact center, capaz de interagir com os utilizadores, conseguindo resolver incidentes, esclarecer d\u00favidas, reconhecer a voz do cliente atrav\u00e9s de linguagem natural, encaminhar o utilizador para um operador caso seja necess\u00e1rio, entre muitas outras funcionalidades. 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